PRIVACY POLICY

Last Updated: June 21, 2026

MYSTEREZ INC, doing business as MYSTEREZ (“MYSTEREZ,” “we,” “us,” or “our”), respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you visit or shop at our website, create an account, communicate with us, interact with our social media accounts, participate in a promotion, or otherwise use our products and services. We refer to these activities collectively as the “Services.”

Our online store is hosted and supported by Shopify. Shopify provides the ecommerce platform that allows us to offer and sell our products to you.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understand the practices described in this Privacy Policy.

1. Scope

This Privacy Policy applies to personal information processed by MYSTEREZ INC in connection with:

• The MYSTEREZ website and online store;

• Customer accounts and checkout;

• Purchases, returns, exchanges, and other transactions;

• Customer service and other communications;

• Email marketing and promotional communications;

• Product reviews, social media interactions, and other content you submit;

• Contests, promotions, or similar activities we may offer; and

• Other online services that link to this Privacy Policy.

This Privacy Policy does not apply to websites, applications, or services operated independently by third parties, even when they are linked from our Services.

2. Personal Information We Collect

“Personal information” means information that identifies you, relates to you, describes you, or can reasonably be associated or linked with you or your household. It does not include information that has been aggregated or de-identified so that it can no longer reasonably identify you.

Depending on how you interact with us, we may collect the following categories of personal information.

A. Contact Information

We may collect:

• Your name;

• Email address;

• Telephone number;

• Billing address;

• Shipping address; and

• Other contact details you provide.

B. Account Information

If you create an account, we may collect:

• Account username or login information;

• Password or authentication credentials maintained through Shopify;

• Saved addresses;

• Communication preferences;

• Product preferences; and

• Account activity.

You are responsible for maintaining the confidentiality of your account credentials.

C. Order and Transaction Information

When you browse, purchase, return, or exchange a product, we may collect:

• Products viewed;

• Products added to your cart or wishlist;

• Products purchased, returned, exchanged, or canceled;

• Order number and order history;

• Shipping and delivery information;

• Discounts or promotional codes used;

• Transaction date and value; and

• Other information related to your transaction.

D. Payment Information

Payments are processed through Shopify and other third-party payment providers. These providers may collect payment card numbers, expiration dates, security codes, billing information, and other information required to process your payment.

MYSTEREZ generally receives limited payment information, such as payment confirmation, transaction status, payment method, and portions of a payment card number. We do not generally receive or store complete payment card numbers.

E. Communications and Customer Support Information

We collect information you provide when you:

• Contact us through our website;

• Send us an email;

• Request customer support;

• Ask a question about an order or product;

• Submit a complaint;

• Request a return, refund, or exchange; or

• Otherwise communicate with us.

This information may include the content of your communication and any photographs, documents, or other materials you choose to provide.

Please do not send sensitive personal information through unsecured communication channels unless it is necessary for us to assist you.

F. Marketing and Preference Information

We may collect:

• Your email subscription status;

• Marketing preferences;

• Products or collections that interest you;

• Responses to promotions or surveys; and

• Information about your interaction with our marketing messages.

G. Reviews and User-Submitted Content

If you submit a product review, testimonial, photograph, social media tag, comment, or other content, we may collect and publish the information you provide.

Content you submit to a public portion of the Services or to a public social media platform may be visible to others. Please avoid including information you do not want made public.

H. Device and Usage Information

When you access the Services, we and our service providers may automatically collect information such as:

• Internet Protocol address;

• Browser type and version;

• Device type;

• Operating system;

• Device identifiers;

• Language and regional settings;

• Internet service provider;

• Referring and exit pages;

• Pages and products viewed;

• Links or buttons clicked;

• Shopping cart activity;

• Date and time of access;

• Approximate location derived from your IP address;

• Time spent on the Services; and

• Other information about how you interact with the Services.

I. Inferences

We may use information such as your purchase history, browsing activity, and product interactions to make inferences about your interests and product preferences.

3. How We Collect Personal Information

We may collect personal information from the following sources.

A. Directly From You

We collect information directly from you when you:

• Place an order;

• Create or use an account;

• Complete a form;

• Subscribe to marketing communications;

• Contact customer support;

• Submit a review or other content; or

• Otherwise provide information to us.

B. Automatically

We collect certain information automatically through cookies, pixels, local storage, server logs, and similar technologies when you use the Services.

C. From Shopify and Other Service Providers

We receive information from Shopify and companies that help us operate our business, including payment processors, shipping providers, fulfillment partners, analytics providers, fraud-prevention providers, customer-service tools, and marketing platforms.

D. From Advertising and Business Partners

We may receive information from advertising platforms, social media platforms, referral partners, or other third parties, subject to their privacy practices and applicable law.

4. How We Use Personal Information

We may use personal information for the following purposes.

A. Providing and Fulfilling the Services

We use personal information to:

• Process and fulfill orders;

• Process payments;

• Arrange shipping and delivery;

• Provide order confirmations and updates;

• Process returns, exchanges, refunds, and cancellations;

• Maintain customer accounts;

• Save preferences;

• Provide customer support;

• Respond to inquiries;

• Display products and content; and

• Provide other requested products or services.

B. Personalizing and Improving the Services

We may use personal information to:

• Remember your preferences;

• Recommend products;

• Personalize your shopping experience;

• Analyze how customers use the Services;

• Improve our website, products, and customer service;

• Develop new products, features, and services; and

• Measure the effectiveness of our content and promotions.

C. Marketing and Advertising

Subject to applicable law and your choices, we may use personal information to:

• Send promotional emails;

• Inform you about new products, collections, sales, or special offers;

• Remind you about products left in your cart;

• Measure marketing performance;

• Create advertising audiences;

• Display advertisements that may be relevant to your interests; and

• Personalize advertising on our Services and third-party websites or platforms.

You can unsubscribe from promotional emails by using the unsubscribe link included in those messages. Even after unsubscribing, you may continue receiving non-promotional communications concerning your orders, account, customer-service requests, or our ongoing business relationship.

D. Security and Fraud Prevention

We may use personal information to:

• Verify transactions;

• Authenticate accounts;

• Detect, investigate, and prevent fraud;

• Identify malicious, deceptive, or illegal activity;

• Protect our customers, employees, business, and Services;

• Secure accounts and payment transactions; and

• Enforce our policies and agreements.

E. Legal and Business Purposes

We may use personal information to:

• Comply with applicable laws and regulations;

• Respond to subpoenas, court orders, and lawful government requests;

• Establish, exercise, or defend legal claims;

• Enforce our terms and policies;

• Maintain appropriate business and tax records;

• Conduct audits;

• Complete a merger, acquisition, financing, restructuring, or sale of assets; and

• Protect the rights, safety, property, and security of MYSTEREZ, our customers, and others.

F. With Your Consent

We may use personal information for another purpose disclosed to you when the information is collected or with your consent.

5. Cookies and Similar Technologies

We, Shopify, and our third-party providers may use cookies, pixels, tags, software development kits, local storage, and similar technologies.

These technologies may be used for the following purposes.

A. Necessary Technologies

These technologies support essential functions such as:

• Operating the website;

• Maintaining your shopping cart;

• Processing checkout;

• Authenticating accounts;

• Preventing fraud; and

• Maintaining security.

B. Functional Technologies

These technologies remember your settings and preferences and help provide enhanced website functionality.

C. Analytics Technologies

These technologies help us understand website traffic, customer interactions, technical performance, and how the Services are used.

D. Advertising Technologies

These technologies may help us and our advertising partners:

• Measure advertising performance;

• Understand whether you interacted with an advertisement;

• Create audiences;

• Limit repeated advertising; and

• Display advertising based on your activity or interests.

You may be able to manage cookies through our cookie-preference tool, where available, or through your browser settings. Blocking certain cookies may prevent some features of the Services from functioning properly.

Some browsers and devices offer a “Do Not Track” setting. Because there is not currently a uniform industry standard for responding to Do Not Track signals, we may not respond to all such signals.

Where required by applicable law, we recognize qualifying opt-out preference signals, such as Global Privacy Control, as a request to opt out of the sale or sharing of personal information or targeted advertising.

6. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients.

A. Shopify

Our online store is powered by Shopify. Information you provide through the Services is transmitted to and processed by Shopify so Shopify can provide, secure, personalize, and improve the ecommerce services used by MYSTEREZ.

Shopify may process information about your interactions with our store and, depending on the Shopify features we use, your interactions with other merchants and Shopify services. Shopify processes information according to its own consumer privacy policy.

B. Vendors and Service Providers

We may disclose information to vendors that provide services such as:

• Website hosting and ecommerce technology;

• Payment processing;

• Order fulfillment;

• Product manufacturing;

• Warehousing;

• Shipping and delivery;

• Customer support;

• Cloud storage;

• Data analytics;

• Website security;

• Fraud prevention;

• Email delivery;

• Marketing services; and

• Professional consulting.

These providers are permitted to process information for the services they provide to us and as otherwise allowed by their agreements and applicable law.

C. Shipping and Fulfillment Partners

We disclose information such as your name, shipping address, telephone number, email address, and order details to companies responsible for manufacturing, packaging, fulfilling, and delivering your order.

D. Marketing and Advertising Partners

We may disclose or make available certain identifiers, commercial information, device information, internet activity, and inferred preferences to marketing and advertising partners.

These activities may be considered “selling,” “sharing,” or processing for “targeted advertising” under certain privacy laws, even when no money is exchanged.

We do not knowingly sell personal information for money. We also do not knowingly sell or share the personal information of individuals under 16 years of age.

E. Professional Advisors

We may disclose information to attorneys, accountants, auditors, insurers, consultants, and other professional advisors where reasonably necessary to operate and protect our business.

F. Legal and Safety Disclosures

We may disclose personal information when we reasonably believe disclosure is necessary to:

• Comply with applicable law;

• Respond to lawful government or law-enforcement requests;

• Respond to a subpoena, warrant, court order, or other legal process;

• Enforce our agreements or policies;

• Detect or investigate fraud or security incidents;

• Collect amounts owed to us;

• Protect the rights, property, or safety of MYSTEREZ, our customers, or others; or

• Prevent unlawful, harmful, fraudulent, or dangerous conduct.

G. Business Transactions

If MYSTEREZ is involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction.

H. At Your Direction

We may disclose information when you request or authorize us to do so, including when you use social media features or third-party integrations.

7. Sale, Sharing, and Targeted Advertising

We do not sell personal information in exchange for money.

However, our use of advertising cookies, pixels, Shopify features, and advertising partners may involve disclosures that are defined as a “sale,” “sharing,” or targeted advertising under certain U.S. state privacy laws.

Depending on where you live, you may have the right to opt out of these activities. You may submit an opt-out request by:

• Using the “Your Privacy Choices” or data-sharing opt-out link displayed on our website, where available;

• Enabling a recognized opt-out preference signal such as Global Privacy Control; or

• Contacting us at team@mysterez.com.

An opt-out generally applies to the browser and device from which it is submitted. You may need to repeat your selection on other browsers or devices.

8. Retention of Personal Information

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Complete and document transactions;

• Maintain your account;

• Provide customer service;

• Meet tax, accounting, and legal obligations;

• Resolve disputes;

• Prevent fraud and abuse;

• Enforce our agreements; and

• Protect our legal rights.

The retention period depends on the type of information, the reason it was collected, our legal obligations, and whether the information is needed for an ongoing business or legal purpose.

When personal information is no longer reasonably necessary, we may delete, destroy, aggregate, or de-identify it, subject to applicable law and our backup and record-retention procedures.

9. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, electronic transmission, information system, or storage method is completely secure. We cannot guarantee that personal information will always remain secure or that unauthorized third parties will never defeat our safeguards.

You are responsible for protecting your account credentials and should notify us promptly if you believe your account or information has been compromised.

Do not send sensitive or confidential information through unsecured email or other unsecured communication channels.

10. Your Privacy Rights and Choices

Depending on where you live and subject to applicable exceptions, you may have some or all of the following rights.

A. Right to Know or Access

You may request information about the personal information we have collected about you, including the categories of information, sources, purposes, and categories of recipients.

B. Right to Correction

You may request that we correct inaccurate personal information.

C. Right to Deletion

You may request deletion of personal information we maintain about you, subject to legal and operational exceptions.

D. Right to Data Portability

You may request a copy of certain personal information in a portable and, where technically feasible, readily usable format.

E. Right to Opt Out

You may have the right to opt out of:

• The sale of personal information;

• The sharing of personal information for cross-context behavioral advertising;

• Targeted advertising; or

• Certain profiling activities.

F. Right to Limit Certain Uses of Sensitive Personal Information

Where applicable, you may request that a business limit certain uses or disclosures of sensitive personal information.

MYSTEREZ does not use sensitive personal information for the purpose of inferring characteristics about you. We use payment and account-access information only as reasonably necessary to process transactions, provide the Services, maintain security, and comply with law.

G. Right to Withdraw Consent

Where processing is based on consent, you may withdraw your consent, subject to applicable law and any continued processing permitted on another legal basis.

H. Right to Appeal

Residents of certain jurisdictions may have the right to appeal a decision we make concerning a privacy request.

I. Right to Nondiscrimination

We will not unlawfully discriminate against you for exercising an applicable privacy right.

11. Exercising Your Rights

To submit a privacy request, contact us at:

Email: team@mysterez.com

Mail:
MYSTEREZ INC
1310 Westloop Pl, STE A 241
Manhattan, KS 66502
United States

Please include:

• Your full name;

• The email address associated with your account or transaction;

• The right you wish to exercise; and

• Sufficient details for us to understand and process your request.

We may need to verify your identity before completing a request. Verification may require confirming information associated with your account or transactions. We will use information submitted for verification only to verify and respond to your request.

You may designate an authorized agent to submit a request where permitted by law. We may require proof that you authorized the agent and may ask you to verify your identity directly with us.

We may deny or limit a request where permitted by law, including when we cannot reasonably verify your identity, an exception applies, or the request is fraudulent, excessive, or manifestly unfounded.

12. Marketing Choices

You can unsubscribe from promotional emails by clicking the unsubscribe link included in an email.

Your unsubscribe request will not prevent us from sending transactional or service-related communications, such as:

• Order confirmations;

• Shipping notifications;

• Account notices;

• Responses to customer-service requests;

• Return or refund updates; and

• Important legal or security notices.

You may also contact team@mysterez.com to update your communication preferences.

13. Children’s Privacy

The Services are intended for a general audience and are not directed to children under 13 years of age.

We do not knowingly collect personal information from children under 13. If you are a parent or legal guardian and believe a child has provided personal information to us, please contact team@mysterez.com so we can investigate and, where appropriate, delete the information.

We do not knowingly sell or share, as those terms are defined under applicable privacy laws, personal information belonging to individuals under 16 years of age.

14. International Processing and Transfers

MYSTEREZ is based in the United States. Shopify and our other service providers may process or store personal information in the United States, Canada, or other countries.

These countries may have privacy laws that differ from those in your country of residence. Where required, we and our providers use legally recognized safeguards for international transfers.

By using the Services, you understand that your information may be processed in countries outside the country where you live, subject to applicable legal requirements.

15. Third-Party Websites and Social Media

The Services may link to third-party websites, social media platforms, applications, or services that we do not operate or control.

We are not responsible for the privacy, security, accuracy, or content of third-party services. Information you provide to a third party is governed by that third party’s privacy policy and terms.

We encourage you to review the privacy practices of third parties before providing them with personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Our business or Services;

• The technologies and providers we use;

• Our information-processing practices; or

• Applicable legal or regulatory requirements.

When we make changes, we will post the updated policy on our website and revise the “Last Updated” date. We will provide additional notice when required by applicable law.

Your continued use of the Services after an updated policy becomes effective means you acknowledge the revised policy.

17. Contact Us

Questions, complaints, and privacy requests may be directed to:

MYSTEREZ INC
1310 Westloop Pl, STE A 241
Manhattan, KS 66502
United States

Email: team@mysterez.com